Intercom Chat in Zendesk Help Center
Our Zendesk Help Centre is a great way for our clients to see their support tickets, and access company specific help content. We wanted to take it a step further and let our users chat with their support teams in real time. Enter Intercom!
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There are some other really nice integrations between the two products: you can view Intercom data in the sidebar of the Zendesk interface, and you can send conversations from Intercom into new Zendesk tickets.Tweet